Product detail

Built for teams that need respuestas they can trust

Cada asistente se basa en tu propia documentación, por lo que las respuestas se mantienen precisas a medida que cambia tu producto.

Fuente-backed by default: every answer can cite the document it came from, so tu equipo can verify a respuesta in one click.

1

Answers grounded in your content

Upload PDFs, connect help centre URLs, or paste Q&A pairs. NeuralDesk chunks and indexes that material so each reply is drawn from what your team has actually published, not from general web knowledge.

2

Confidence scoring and handoff

When an assistant is unsure, it says so. Low-confidence replies are flagged for review and can hand the conversation to a human, so customers never receive a confident-sounding guess.

3

Knowledge gaps become a roadmap

Questions your sources cannot answer are collected automatically. That list tells your team exactly which documentation to write next, turning support volume into a prioritised content backlog.

Funciones

Un cerebro de soporte con control de nivel profesional.

Source-backed answers, smart handoff, freshness checks, guardrails, and knowledge-gap reporting in one focused workspace.

Source-backed answers

Cada respuesta puede citar el documento, párrafo o artículo de ayuda en el que se basó.

¿Cómo funcionan los reembolsos?
You get a full refund within 30 days, with the source attached.

Cited fuentes

Facturación policy.pdf

96%

Refunds FAQ

89%

Smart handoff

Escala con contexto cuando la IA deba ceder la conversación.

Comprobaciones de actualización

Know which respuestas need updated fuente material.

Tone and guardrails

Control personality, forbidden topics, and respuesta confidence.

Vacíos de conocimiento

See what customers ask when your docs do not answer enough.

Cómo funciona

From docs to respuestas in three moves.

Simple enough for support. Structured enough for product, ops, and engineering.

Upload

Agrega archivos PDF, URL, páginas de Notion y documentos de ayuda.

Train

NeuralDesk maps topics, gaps, citations, and freshness.

Deploy

Launch on your site, app, Slack, or support desk.

Clientes

Support teams feel the lift fast.

We cut repetitive tickets in half without adding another workflow.
MH

Maya, Head of Support

The citation layer made our product team trust the answers immediately.
JO

Jon, Product Ops

Onboarding new agents is dramatically easier now.
PC

Priya, CX Lead

Our docs finally became a living support system.
AF

Alex, Founder

Clientes get accurate respuestas before our team wakes up.
NS

Nora, Success Lead

Setup was fast, but the knowledge gap reports were the surprise win.
SO

Sam, Ops Manager

No credit card required

Ready to give every customer a faster answer?

Launch a trained assistant, review the gaps, and keep support moving without adding another queue.

Create tu asistente View docs
Setup in minutes Cited respuestas Transferencia a un agente

Ready agent

Support Copilot

Trained on 1,248 source documents
Calidad de respuesta: 98%
Live on web, Slack, and help desk